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Privacy Policy

Last updated: 2026-05-04

1. Introduction

MEYDY (“we,” “us,” “our,” or “Company”) operates the reelstudio.meydy.com website and the Reel Studio WordPress plugin. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our product.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Website Visitor Data

When you visit reelstudio.meydy.com, we collect:

  • Form Submissions: Name, email address, message content (contact form), or email for coupon signup.
  • Automatically Collected Data: IP address, browser type, referrer URL, pages visited, and timestamps.
  • Analytics: Website interaction events (button clicks, form submissions, checkout starts) via WordPress transients and AJAX tracking.

2.2 Plugin User Data (Reel Studio Pro License)

When you activate Reel Studio Pro, we collect:

  • License Activation: Site URL, license key, and activation timestamp (via Freemius).
  • Billing Information: Processed by Freemius (Stripe payment processor) and stored securely in Freemius infrastructure.

2.3 Reel Analytics Data (Plugin Feature)

If you use Reel Studio to publish audio reels, we store the following in your WordPress database:

  • Visitor IPs: Hashed (MD5) before storage; never stored in plaintext.
  • Session Data: Timestamp, page URL, device info (user agent parsing).
  • Track Analytics: Play counts, listened time, completion percentage (Pro feature).

Important: This data is stored only in your WordPress database and is not sent to external servers.

3. How We Use Your Information

  • Website: To respond to contact inquiries, send coupon codes, and improve user experience.
  • Analytics: To understand how visitors interact with our site and measure marketing campaign performance.
  • Billing: To process Pro licenses via Freemius and send renewal or account notifications.
  • Compliance: To meet legal obligations and prevent fraud or abuse.

4. Cookies and Tracking Technologies

Our website uses minimal cookies:

  • Session Cookies: WordPress session management (logged-in users).
  • Analytics Events: Stored in WordPress options (not third-party tracking).

We do not use Google Analytics, Facebook Pixel, or other third-party tracking by default. All analytics are self-hosted.

5. Data Retention

  • Contact Form Submissions: Stored in WordPress indefinitely (you may export or delete via admin panel).
  • Coupon Subscriber List: Stored in WordPress options; kept for marketing purposes (you may clear anytime).
  • Website Analytics: Stored in WordPress transients; auto-expire after defined periods or manual deletion.
  • Reel Visitor Analytics: Stored in your WordPress database; under your full control (you may export or delete).

6. Third-Party Services

6.1 Freemius (Licensing & Billing)

Pro features are licensed via Freemius (Freemius Privacy Policy). When you purchase a Pro license, your billing data is processed by Freemius and Stripe. We do not store credit card details.

6.2 WordPress.org (Plugin Repository)

Plugin updates and distribution are managed via WordPress.org. See WordPress.org Privacy Policy.

6.3 YouTube Embeds

If you embed YouTube videos in your reels, YouTube may collect viewer data per their privacy policy.

7. Your Data Rights

7.1 GDPR (EU Residents)

  • Right to access your data
  • Right to correct inaccurate data
  • Right to delete data (right to be forgotten)
  • Right to data portability
  • Right to withdraw consent

7.2 CCPA (California Residents)

  • Right to know what personal data is collected
  • Right to delete personal data
  • Right to opt-out of sale or sharing of personal data
  • Right to non-discrimination for exercising CCPA rights

7.3 How to Exercise Your Rights

To request data access, correction, or deletion, please use our contact form. We will respond to verified requests within 30 days.

8. Data Security

  • Transport: All data transmitted over HTTPS with TLS encryption.
  • Storage: Audio files stored in private directories outside the web root (recommended configuration).
  • Streaming: Audio served via signed, time-limited URLs (HMAC token validation).
  • Access: Only authorized users can access analytics and reel management in WordPress admin.

While we implement reasonable security measures, no method of transmission over the Internet is 100% secure. You are responsible for maintaining the confidentiality of your WordPress credentials.

9. International Data Transfers

If you are located outside Israel, your data may be transferred to, stored in, and processed in Israel or other countries where we or our service providers operate. By using our services, you consent to the transfer of your information to countries outside your country of residence.

10. Policy Updates

We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting to this page. Your continued use of our services constitutes your acceptance of the updated Privacy Policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please use our contact form.

Website: reelstudio.meydy.com